How do
I contact Bison State Storage?
If you
wish to contact us, you can either fill out the contact
form on our website, call (701) 232-9452 or
email fargo@statestoragegroup.com. Our
team is happy answer any and all questions you might have.
How do
I login to pay my bill if I don’t have an email on file?
Use the
first initial + last name (all lowercase) for your username. I.E: John Smith
would be jsmith
What
are access hours?
Our
access hours at Bison State Storage in Fargo are 7 am to 10 pm for all tenants. Phone hours are
8 am to 8 pm Sunday-Saturday.
Do I
need to bring my own lock?
Yes,
you are required to supply your own Disc Lock. We recommend using circular disc
combination locks, so you never forget a key, also you are the only individual
who then has a key and access. Safe and secure!
Do you
offer prepay discounts?
Yes, if
you pay six months in advance you receive a 5% discount and if you pay a year
in advance, you receive a 10% discount
Is your
facility gated or do you have security?
Bison
State Storage in Fargo is fenced and gated with electronic pin code gates that
are unique to each tenant. We have 24/7 recording video surveillance and LED
lighting to light and monitor across the entire Fargo site to ensure the safety
and security of your belongings.
Do you
offer military or senior discounts?
If you
can present a valid military ID or senior citizen card, we offer a 5% discount
for either category.
Is
there a contract or is it month to month?
All of
our State Storage locations operate on a month-to-month contract; however, if
you pay 6 months or a year in advance we do offer discount and savings
incentives.
Should I use temperature controlled or non-climate controlled storage?
If you are storing valuables, furniture, clothing, fabric materials and items of similar materials we would recommend using temperature-controlled storage to prevent any humidity issues. Tools, vehicles, outdoors items can easily be stored in roll up non-climate-controlled self-storage
Are my goods insured while at Bison State Storage?
Just like your personal belonging that you have in a rented apartment, your property is not automatically insured, therefore, the answer is: No.
You must insure your property as you would insure your property in the apartment. We offer tenant protection, but you don't have to purchase it from us. Similar as when renting an apartment, if the apartment building burns down, the owner has insurance to replace the building BUT the owner's insurance does not cover your property. Renter's insurance for the property you store with us can easily be added to your homeowner's insurance policy for little cost. We strongly recommend that you insure your property stored with us.
It is mandatory that you insure your property if the value of the property stored exceeds $5,000 in value.
How big of a storage unit do I need?
There is no general rule for the size of storage you will need, but here is a general guideline to help you understand sizing needs:
What type of items are not allowed in my storage unit?
Great question and often overlooked, but if you use common sense and you are probably OK. Of course, explosives and anything flammable, odorous, noxious, corrosive, hazardous or polluting can't be stored. Nothing illegal, varmints, drugs/alcohol, etc. No food by any means! We do not want to attract any varmints or insects! If we see them inside a unit, we will cut your lock, remove and throw out.
And this is important: don't store anything that can't be replaced like important papers and family heirlooms. THAT IS IMPORTANT. Your lease will specifically state that you won't store these types of items because we do not want to be responsible in any way for the loss of your cherished things. Your important and cherished things need to be stored where you live. There are specialty storage places where you can store these sorts of items and they are very expensive and for that very reason. That is why we do not allow you to store items that can't be replaced.
We don't allow storing property in excess of $5,000 without notifying us and providing proof of insurance for the amount being stored.